Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have received a mistake through your local delivery service and would like to end your order, very first check your email and/or spam filtration system this means you clicked upon the correct delivery address and/or WEB ADDRESS. Once this has been done, in case you are continue to interested podsmall.com in continuing, just reply to the e-mail with the information on your request and you should greatly appreciate virtually any assistance you may offer. For technical issues, you may need to get in touch with customer service via their own phone number: (Toll Free). Alternatively, if you have any some other questions, you could send us a good email and all of us will try our best to be able to assist you.
Your package will arrive at your door within seven to ten working days. Please note that will shipping times may vary from one courier company to be able to another. It is therefore, usually preferable to buy with a reputable company. To help ensure your bundle arrives safely, we all always advise that you sign your current parcel’s “Thanks With regard to Sending” section in order to arrives. Your local delivery services usually are required to plainly display this signature confirmation on all sent items, which include Element Vape items.
As soon as your parcel is here at your doorway, you will have to collect it as soon as possible. This is normally done simply by completing a self-addressed, stamped envelope along with your return deal with and tracking amount. Upon arrival, ensure that your unit is totally charged and prepared to start out using it immediately. Usually do not wait around for your Component Vape product to be able to warm up; it cannot be stressed adequate, particularly in the case regarding rechargeable batteries.
As outlined inside the above section, when shipping to be able to UK residents, shipping is going to be facilitated by simply certainly one of our countrywide network of courier companies, such because DPD, FED FORMER MATE or UPS — but please allow for additional charges to be taken into consideration whenever placing your order. Customers located inside the Republic of Ireland are not allowed to get online. In most cases, customers located within the particular Republic of Ireland in europe will be not able to purchase the product by using credit cards or debit cards. We all are currently encountering some issues with credit card fraud in Europe as well as in certain instances, payments made using these methods may possibly be declined or even reversed. In inclusion, all deliveries in order to EU customers may possibly be subject to fees and import responsibilities.
Any time shipping internationally, please note that customs procedures are extremely time-consuming and often require the assistance of a good independent customs dealer. In the case of an brought in product, delivery periods will be reliant on your courier’s international delivery services and transit periods may greatly surpass our internal shipping and delivery estimates. Should you be uncertain of expected transportation times, please contact us immediately. Worldwide orders will generally arrive within 3 to 5 business days right after payment has been received.
For all those questions relating to this matter, make sure you note that concerns should be directed towards our business headquarters. Should a person need to create changes or inquire regarding our services within general, you could do so from anytime during business hours, Monday via Friday, except Saturday, Wednesday, and Thursday night. Should you have got any other concerns, you can possibly contact our customer service team or perhaps one of our sales representatives at the main office. If you prefer to place your order on the internet, you are delightful to visit internet site and follow typically the simple instructions provided. All billing plus ordering information will certainly be provided in the click of a button.
As always, we strongly recommend that all requests be paid with regard to in full before shipping and delivery or delivery regarding products. Any adjustments to shipping or even delivery policies will be clearly indicated upon receipt of repayment. In the event of a defect in any item, please contact us right away to get a return or substitute. As long since your satisfaction is usually our most important, we all will work together with you to make positive that you possess the very best electronic products available.